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Re: This is unacceptable, the lid of my Dutch oven arrived broken for the second tim [#1e38e3e4cd]

From Maria from Hearth & Pan <support@kitchen.destek.local>
To olivia.brooks@example.com
Reply-To support+1e38e3e4cd@kitchen.destek.local
Oct 6, 5:35 AM · <m515.1e38e3e4cd@kitchen.destek.local>

I'm sorry it arrived like that. Could you send a photo of the damage? I'll get a replacement out today.

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| Hi! We're closed right now (we're open Mon–Fri 09:00–17:00 · Sat 10:00–14:00). I can still answer from our help articles, and a person will reply by email Tuesday, 9:00 AM EDT.
> This is unacceptable, the lid of my Dutch oven arrived broken for the second time
| We're closed right now, so a person will reply by email Tuesday, 9:00 AM EDT. They'll see this whole conversation. Which email address should we reply to?
| Thanks, we'll reply to olivia.brooks@example.com.

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